Privacy Policy
Introduction
At MarkGlobGo (markglobgo.com), we value the trust of our customers and are committed to protecting their personal information. This policy explains how we collect, use, and safeguard your data. By using our store, you agree to the terms of this policy.
Information We Collect
Contact details: name, email address, phone number.
Shipping and billing details: physical address, payment information.
Browsing data: cookies, IP address, purchase history.
Use of Information
The information collected is used to:
Process orders and payments.
Send order confirmations and shipping updates.
Improve the shopping experience.
Comply with legal obligations.
Prevent fraud and ensure security.
Legal Basis for Processing
Contract: to process orders and fulfill delivery.
Consent: when the customer agrees to receive newsletters or marketing communications.
Legal obligation: to comply with billing and commerce regulations.
Legitimate interest: to enhance user experience and prevent fraud.
Data Sharing
We do not sell or rent personal information. Data is only shared with:
Payment service providers.
Shipping and logistics partners for order fulfillment purposes.
Legal authorities when required by law.
International Data Transfers
As part of our order fulfillment process, some customer data may be transferred to and processed in countries outside your region, including countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
Data Retention
Order and billing data: retained for the period required by applicable regulations.
Marketing data: retained while the customer remains subscribed.
Support data: retained until the issue is resolved.
Minors
Our store is not directed to individuals under 18 years of age. We do not intentionally collect data from minors. If we become aware that we have collected data from a minor, it will be deleted immediately.
Marketing and Communications
Customers receive order confirmations and shipping updates.
Promotional communications are only sent with customer consent.
Every communication includes an unsubscribe option.
User Rights
Depending on your location, you may have the right to:
Access your personal data.
Request corrections or deletion.
Withdraw consent for data usage.
Data portability.
Lodge a complaint with your local data protection authority.
Cookies
We use cookies to improve browsing experience, analyze traffic and personalize content. You may configure your browser to reject cookies, however some features may not function properly.
GDPR — EU & UK Customers
If you are located in the European Union or United Kingdom, you have additional rights under GDPR. You may lodge a complaint with your local supervisory authority if you believe your data has been processed unlawfully.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal data we collect, request deletion, and opt out of data sales. We do not sell personal data.
Policy Changes
We reserve the right to update this policy. Changes will be published on this page with the updated date.
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